Managed Service relieves

Whatever platform or solution you have, our IAM experts ensure fast identification and proactive incident resolution 24/7, without burdening your internal organization. Read here how we do this.

If you are lacking in knowledge or capacity

If you lack an overview of who has access to what and you are having doubts about your own agility and resilience, then we are happy to take this responsibility off your hands. Our managed service team, familiar with your IT environment, takes over the responsibility for continuous availability of your Digital Identity solution from you. And guarantees you quick identification and proactive handling and resolution of incidents.

Experienced in-house Managed Service team

Our managed service team is staffed by qualified and experienced experts who also participate in implementation projects at our customers. They are in close contact with all Grabowsky experts, who can help if additional and in-depth knowledge of a solution is required. Our experts speak Dutch and English and ensure that they are and remain familiar with your organization's IT environment. They take responsibility for identifying and handling incidents quickly and professionally 24/7. Without burdening your own organization.

Clear reports and recommendations

In addition to identifying and resolving incidents, we report and advise on incident resolution, upgrades and software developments. We provide monthly and annual reports that can be widely shared throughout the organization. In addition, we provide an annual strategic roadmap session, including design review. Through our reports and roadmap sessions, you do not only gain insight into open and closed tickets, but will also receive concrete recommendations on the technology or technologies. This enables you to solve issues structurally.